How to use the Chat of Weschool

The Chat of WeSchool is a tool for one-to-one conversations within a Group designed for:
  • chatting privately with one or more users
  • asking instructors for methodological or technical support
  • sharing files of any format (up to 100 MB)

All members of a Space can create individual or group Chats with one or more users.

Chat, at Space level, is not available in Temporary Spaces, unclaimed K12 schools and within the Demo Space.  

Below, you can read more in detail: 

How to open a new Chat

To open a new Chat on WeSchool, you have several options:

  • you can click on the speech bubble icon on the left inside the sidebar. In this case, a new Chat will pop up in the Direct messages section:

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  • you can click on the icon of a Space on the left inside the sidebar or the icon of a Group. In both cases, you will view the Direct messages section and will be able to click on the + to open a new Chat:

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In the Direct messages section, you will always find all your Chats sorted from the most recent to the least recent.

  • you can hover the cursor over the name of one of the members of the Group inside a post on the Wall and click on Message to open the conversation:

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  • if you are a Learner, you can click directly on the speech bubble icon in the Members section of a Group to open a new Chat, while if you are an Instructor, you can click on the three dots ⁝ in the Members section of a Group and select Start a conversation

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How to send a message

Once the Chat is open, you can send a message to one or more users. To do so, type the name of one or more recipients to whom you want to send the message in the top bar and write the message in the box below. Then, click on the arrow-shaped button to send it:

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Chats can have a maximum of 30 recipients.

You can customize the message you are about to send by editing its formatting or adding emojis:

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If you sent a message with an error, a typo or to the wrong recipient, you can edit or delete the message. Click here to learn how to edit or delete a message sent via Chat.

Once a message is sent, the recipient will see a red dot on the edge of the speech bubble icon and a yellow counter in the Direct messages section, indicating there is one or more unread messages:

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If you don’t want to receive notifications for direct messages, you can mute them by clicking on the three dots in the top right corner within the Chat and selecting Mute direct messages

When you receive a message, you can add a reaction by clicking on the emoji icon to the right of the message and choosing an emoji from those available. In this way, the user who wrote to you will see who has reacted to his message: 

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If you want to cancel the reaction to a message, click on the emoji to deselect it.

How to attach a file or a hyperlink

In addition to sending a text message, through Chat, you can attach a file from your device, Cloud, or add a hyperlink to an external resource, as well. Simply click on the paperclip icon and choose or search for the resource you want to attach from the drop-down menu:

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If you want to attach a file from your device, after clicking on the paperclip icon, you drag the resource or click in the box to upload it:

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If you want to attach a file from the Cloud (Google or Dropbox), after clicking on the paperclip icon, click on the resource and select it:

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Finally, if you want to add a hyperlink to an external resource (Vimeo or YouTube), after clicking on the paperclip icon, paste the link you previously copied and click on Add link:

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In all these cases, by clicking on the attachment in the box below, you can preview it, add more attachments, or cancel one or more resources you are about to send by clicking on the x:

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